privacy policy

We warmly welcome you to Crelorio e.U. In order to give you a good feeling with regard to the handling of your personal data, we explain below what happens to the data and what security measures we take. You will also be informed about your statutory rights in connection with the processing of this data

Safety principles

In order to protect the data of our employees/customers/suppliers stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we have taken appropriate technical and organizational measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards. Among other things, the website is also protected by SiteLock.

Personal Data

Processing of the IP address

The processing of your IP address is absolutely necessary for the use of the site in order to deliver the data packages from our website to you. Both the web server and your internet device have an IP address and use that address to contact each other to deliver data to each other. You can see the website and we receive the data you enter.

Your IP address is stored by us for the page transmission and stored in the log files. We cannot draw any direct conclusions about your identity from the processing of the IP address and other information in the log file.

The legal basis for this data processing results from Art. 6 Para. 1 f) GDPR. Our legitimate interests are to ensure proper operation, as well as the handling of disruptions and the tracking of IT security breaches.

Email communication

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible. However, it is possible to use alternative communication channels (e.g. post or fax), which may offer more security than e-mail.

Cookies

The website partially uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the associated consents. For details on how Real Cookie Banner works, see https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the associated consent.

The provision of personal data is neither contractually required nor required for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consent.

Server-Log-Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server request

When using these general data and information, Crelorio e.U. no conclusions about the data subject. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimize the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and (4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber-attack. This anonymously collected data and information is used by Crelorio e.U. Therefore, on the one hand statistically and also evaluated with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by an affected person

Type of data

The subject of the processing of personal data is the following data types / categories:

• Personal master data (title, first name, surname, function, place of work)
• Communication data (telephone, e-mail)
• Contract master data (contractual relationship, product or contract interest, license information)
• Customer and contact history
• Contract billing and payment data
• Planning and control data
• Support tickets
• Information provided (from third parties, e.g. credit agencies, or from public directories)
• IP and MAC addresses for license creation and quality assurance

Categories of data subjects

• Customers
• Interested persons
• Delivery
• Contact person

Contact form and/or applications

If you send us inquiries or applications via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. This data and your application documents will not be passed on to third parties without your consent.

Newsletter data

If you would like to receive the newsletter offered on the website, we need your e-mail address. We use a double opt-in procedure to check whether you agree to receive the newsletter. We use your personal data to personalize and optimize your experience with the newsletter. Further data is not collected. We use this data exclusively for sending information and do not pass it on to third parties.
You can revoke your consent to the storage of the collected data, the e-mail address and their use for sending the newsletter at any time. Simply send an email to email@crelorio.com.

Order data processing

One.com Group AB

One.com Group AB supports us with the administration and takes care of their hosting. We have concluded a corresponding contract for order data processing with this company. All servers are located in Europe and the latest security standards on the market are offered and used.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

Google Maps

We use the "Google Maps" component from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter "Google", on our website.
Google sets a cookie each time the “Google Maps” component is called up in order to process user settings and data when the page on which the “Google Maps” component is integrated is displayed. As a rule, this cookie is not deleted by closing the browser, but expires after a certain period of time, unless you delete it manually beforehand.
If you do not agree to this processing of your data, you have the option of deactivating the "Google Maps" service and thereby preventing the transmission of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent.
You can find the Google Maps terms of use at https://www.google.com/intl/de_de/help/terms_maps.html.

SSL encryption

For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given below if you have any further questions on the subject of personal data