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PRIVACY POLICY

Privacy policy for Crelorio e.U.

1. GENERAL

Crelorio e.U.
Phone: +43 670 2063969
E-mail: email@crelorio.com
Website: www.crelorio.com
If you have any questions about this privacy policy, you are welcome to contact us directly by e-mail.

2. INTRODUCTION

We welcome you to Crelorio e.U. In order to give you a good feeling with regard to the handling of your personal data, we explain below what happens to the data collected and what security measures we take. You will also be informed about your statutory rights in connection with the processing of this data.

3. SAFETY PRINCIPLES

In order to protect the data of our employees/customers/suppliers stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we have taken appropriate technical and organizational measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards. Among other things, the website is also protected by SiteLock.

4. COLLECTION AND PROCESSING OF PERSONAL DATA
PROCESSING OF THE IP ADDRESS

The processing of your IP address is absolutely necessary for the use of the site in order to deliver the data packets of our website to you. Your IP address is stored by us for the purpose of page transmission and stored in the log files. The legal basis for this data processing results from Art. 6 para. 1 lit. f) GDPR.

SERVER-LOG-FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are Browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server enquiry.

TYPE OF DATA

The following data types/categories are subject to the processing of personal data: Personal master data, communication data, contract master data, customer and contact history, contract billing and payment data, planning and control data, support tickets, information details, IP and MAC addresses.

CATEGORIES OF DATA SUBJECTS

- Customers
- Interested parties
- Suppliers
- Contact person

5. CONTACT FORM AND APPLICATIONS

If you send us enquiries or applications via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. This data and your application documents will not be passed on to third parties without your consent. Applications are submitted via our co-operation partner and headhunter/recruiter Crelorio e.U. (Netwörks Recruiting)

6. NEWSLETTER DATA

To subscribe to the newsletter offered on our website, you must provide your e-mail address. We would like to point out that we do not use the double opt-in procedure to register for our newsletter. This decision is based on the fact that it is not legally mandatory in Austria to implement such a procedure at the time of registration. To register, we only collect your e-mail address, without any additional personal data.
Once you have registered, you will receive a confirmation e-mail containing a link. By clicking on this link, you confirm your registration and are taken to a website where you can unsubscribe from the newsletter at any time.
You can revoke your consent to the storage of your e-mail address and its use for sending the newsletter at any time. We expressly point out that we accept no liability for any unauthorised registrations, whether due to erroneous entries or by third parties who have entered your e-mail address without authorisation.
Furthermore, we are not responsible for any loss of data that you or third parties may suffer, for whatever reason, unless we have proven gross negligence or intent. The user bears full responsibility for the accuracy of the data provided and the consequences of using the newsletter.
We recommend that you always treat your e-mail address and other personal data confidentially and ensure that your registration for our newsletter was actually made by you.

7. ORDER DATA PROCESSING

One.com Group AB supports us in the administration and hosting of our website. We have concluded a corresponding contract with this company for commissioned data processing. All servers are located in Europe and the latest security standards on the market are offered and used.

8. GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses cookies, which are stored on the user's computer and enable the use of the website to be analysed. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to analyse the use of the website by users, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Objection options: Users can prevent the storage of cookies by setting their browser software accordingly and thus permanently object to the setting of cookies. Most browsers have an option that can be used to restrict or completely prevent the storage of cookies. To do this, look at the settings options in your browser window and deactivate them if necessary. However, this offer points out to users that in this case they may not be able to use all functions of this website to their full extent and that user-friendliness may be restricted.
Browser plugin: Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-Out.
Extended data protection: We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure anonymised collection of IP addresses (so-called IP masking).
Information on the use of data and advertising: Further information on the use of data for advertising purposes by Google, as well as setting and objection options, can be found on Google's websites:
- Data use by Google when you use our partners' websites or apps
- Use of data for advertising purposes
- Manage information that Google uses to show you adverts
- Determine which adverts Google shows you
Opt-out cookie: As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you must click this link again.

9. USE OF JAVASCRIPT

JavaScript programmes facilitate the operation of our website. When you visit one of our websites, data is sent to Oracle Corporation. Information on Oracle's data protection can be found under Oracle Privacy Policy.

10. SPAM PROTECTION WITH GOOGLE RECAPTCHA

We have implemented Google reCAPTCHA in forms on our website to check whether the data entered in the forms originates from human visitors. This tool automatically analyses the behaviour of website visitors as soon as they interact with the website, using various information such as IP address, length of stay and mouse movements. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f. GDPR. The data recipients are Google Ireland Ltd and our website hosting provider. Further information can be found in the Google reCAPTCHA privacy policy.

11. USE OF GOOGLE MAPS

We use the "Google Maps" component from Google Inc. A cookie is set by Google each time it is called up. The use of "Google Maps" is subject to the Google terms of use and the additional terms and conditions for "Google Maps".

12. USE OF YOUTUBE COMPONENTS WITH EXTENDED DATA PROTECTION MODE

We use components (videos) from the company YouTube on our website. We use the "- extended data protection mode -" option provided by YouTube. Further information on data protection from YouTube is provided by Google under the following link YouTube Privacy Policy.

13. CONVERSION MEASUREMENT WITH THE VISITOR ACTION PIXEL FROM FACEBOOK

With your consent, we use the "visitor action pixel" from Facebook Inc. on our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook advert. This allows us to record the effectiveness of Facebook adverts for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook can link this data to your "Facebook account" and also use it for its own advertising purposes in accordance with Facebook's data usage policy. You can enable Facebook and its partners to place adverts on and off Facebook. A cookie may also be stored on your computer for these purposes.

14. USE OF THIRD-PARTY PROVIDERS

We work with third-party providers within and outside the insurance industry. We do not send your data to them across the board, but only when necessary. We check them carefully and only select those that work in compliance with the GDPR.
Within our company, we also use third-party providers and their services and sometimes use cloud services such as Microsoft, Oracle or Evernote. Our internal company policy makes it clear that only companies with an active status in the EU-US Privacy Shield are permitted, so that your data is subject to the same security requirements as within the EU and you can exercise your rights equally.
15. SSL ENCRYPTION
This site uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://".

16. RIGHT TO INFORMATION, DELETION AND BLOCKING

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time.

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy from time to time in order to adapt it to current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.

This privacy policy is valid from November 2024.

privacy policy
for Crelorio e.U.

1. GENERAL

Crelorio e.U.
Phone: +43 670 2063969
E-mail: email@crelorio.com
Website: www.crelorio.com
If you have any questions about this privacy policy, you are welcome to contact us directly by e-mail.

2. INTRODUCTION

We welcome you to Crelorio e.U. In order to give you a good feeling with regard to the handling of your personal data, we explain below what happens to the data collected and what security measures we take. You will also be informed about your statutory rights in connection with the processing of this data.

3. SAFETY PRINCIPLES

In order to protect the data of our employees/customers/suppliers stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we have taken appropriate technical and organizational measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards. Among other things, the website is also protected by SiteLock.

4. COLLECTION AND PROCESSING OF PERSONAL DATA
PROCESSING OF THE IP ADDRESS

The processing of your IP address is absolutely necessary for the use of the site in order to deliver the data packets of our website to you. Your IP address is stored by us for the purpose of page transmission and stored in the log files. The legal basis for this data processing results from Art. 6 para. 1 lit. f) GDPR.

SERVER-LOG-FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are Browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server enquiry.

TYPE OF DATA

The following data types/categories are subject to the processing of personal data: Personal master data, communication data, contract master data, customer and contact history, contract billing and payment data, planning and control data, support tickets, information details, IP and MAC addresses.

CATEGORIES OF DATA SUBJECTS

- Customers
- Interested parties
- Suppliers
- Contact person

5. CONTACT FORM AND APPLICATIONS

If you send us enquiries or applications via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. This data and your application documents will not be passed on to third parties without your consent. Applications are submitted via our co-operation partner and headhunter/recruiter Crelorio e.U. (Netwörks Recruiting)

6. NEWSLETTER DATA

To subscribe to the newsletter offered on our website, you must provide your e-mail address. We would like to point out that we do not use the double opt-in procedure to register for our newsletter. This decision is based on the fact that it is not legally mandatory in Austria to implement such a procedure at the time of registration. To register, we only collect your e-mail address, without any additional personal data.
Once you have registered, you will receive a confirmation e-mail containing a link. By clicking on this link, you confirm your registration and are taken to a website where you can unsubscribe from the newsletter at any time.
You can revoke your consent to the storage of your e-mail address and its use for sending the newsletter at any time. We expressly point out that we accept no liability for any unauthorised registrations, whether due to erroneous entries or by third parties who have entered your e-mail address without authorisation.
Furthermore, we are not responsible for any loss of data that you or third parties may suffer, for whatever reason, unless we have proven gross negligence or intent. The user bears full responsibility for the accuracy of the data provided and the consequences of using the newsletter.
We recommend that you always treat your e-mail address and other personal data confidentially and ensure that your registration for our newsletter was actually made by you.

7. ORDER DATA PROCESSING

One.com Group AB supports us in the administration and hosting of our website. We have concluded a corresponding contract with this company for commissioned data processing. All servers are located in Europe and the latest security standards on the market are offered and used.

8. GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses cookies, which are stored on the user's computer and enable the use of the website to be analysed. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to analyse the use of the website by users, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Objection options: Users can prevent the storage of cookies by setting their browser software accordingly and thus permanently object to the setting of cookies. Most browsers have an option that can be used to restrict or completely prevent the storage of cookies. To do this, look at the settings options in your browser window and deactivate them if necessary. However, this offer points out to users that in this case they may not be able to use all functions of this website to their full extent and that user-friendliness may be restricted.
Browser plugin: Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-Out.
Extended data protection: We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure anonymised collection of IP addresses (so-called IP masking).
Information on the use of data and advertising: Further information on the use of data for advertising purposes by Google, as well as setting and objection options, can be found on Google's websites:
- Data use by Google when you use our partners' websites or apps
- Use of data for advertising purposes
- Manage information that Google uses to show you adverts
- Determine which adverts Google shows you
Opt-out cookie: As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you must click this link again.

9. USE OF JAVASCRIPT

JavaScript programmes facilitate the operation of our website. When you visit one of our websites, data is sent to Oracle Corporation. Information on Oracle's data protection can be found under Oracle Privacy Policy.

10. SPAM PROTECTION WITH GOOGLE RECAPTCHA

We have implemented Google reCAPTCHA in forms on our website to check whether the data entered in the forms originates from human visitors. This tool automatically analyses the behaviour of website visitors as soon as they interact with the website, using various information such as IP address, length of stay and mouse movements. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f. GDPR. The data recipients are Google Ireland Ltd and our website hosting provider. Further information can be found in the Google reCAPTCHA privacy policy.

11. USE OF GOOGLE MAPS

We use the "Google Maps" component from Google Inc. A cookie is set by Google each time it is called up. The use of "Google Maps" is subject to the Google terms of use and the additional terms and conditions for "Google Maps".

12. USE OF YOUTUBE COMPONENTS WITH EXTENDED DATA PROTECTION MODE

We use components (videos) from the company YouTube on our website. We use the "- extended data protection mode -" option provided by YouTube. Further information on data protection from YouTube is provided by Google under the following link YouTube Privacy Policy.

13. CONVERSION MEASUREMENT WITH THE VISITOR ACTION PIXEL FROM FACEBOOK

With your consent, we use the "visitor action pixel" from Facebook Inc. on our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook advert. This allows us to record the effectiveness of Facebook adverts for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook can link this data to your "Facebook account" and also use it for its own advertising purposes in accordance with Facebook's data usage policy. You can enable Facebook and its partners to place adverts on and off Facebook. A cookie may also be stored on your computer for these purposes.

14. USE OF THIRD-PARTY PROVIDERS

We work with third-party providers within and outside the insurance industry. We do not send your data to them across the board, but only when necessary. We check them carefully and only select those that work in compliance with the GDPR.
Within our company, we also use third-party providers and their services and sometimes use cloud services such as Microsoft, Oracle or Evernote. Our internal company policy makes it clear that only companies with an active status in the EU-US Privacy Shield are permitted, so that your data is subject to the same security requirements as within the EU and you can exercise your rights equally.
15. SSL ENCRYPTION
This site uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://".

16. RIGHT TO INFORMATION, DELETION AND BLOCKING

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time.

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy from time to time in order to adapt it to current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.

This privacy policy is valid from November 2024.

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